We Would Love to Hear From You
Whether you are sourcing your first batch for Amazon, planning an OEM brand launch, or need after-sales support, our team is here to help. We typically reply within 24 hours on business days (Mon-Sat, 9:00 AM - 6:00 PM GMT+8).
Direct Contact
- Email (preferred): 1193006678@qq.com
- WhatsApp: +86 199-6050-3118
- Skype: your-skype-id
- Phone / Tel: +86 199-6050-3118
How to Get the Fastest Quote
To help us prepare an accurate quotation right away, please include the following in your first message:
- Product model or product page link
- Estimated order quantity (per SKU)
- Target market / shipping destination
- Customization needs (logo, color, packaging — if any)
- Required shipping term: EXW / FOB / CIF / DDP
- Your company name and website (optional but appreciated)
Inquiry Template (Copy & Paste)
Hi NEURA team,
I am interested in your [Product Name]. Please send me your latest FOB / DDP price for [Quantity] pcs shipping to [Country].
I would also like to know:
- Sample availability and cost
- Lead time for mass production
- OEM logo / packaging options (if applicable)Looking forward to your reply.
Best regards,
[Your Name]
[Your Company]
Office Hours & Response Time
- Business Hours: Monday - Saturday, 9:00 AM - 6:00 PM (GMT+8 / Beijing Time)
- Email Response: Within 24 hours on business days
- WhatsApp & Skype: Real-time during office hours
- Sample Delivery: 3-5 days by express (DHL/UPS/FedEx)
For After-Sales Support
If you are an existing customer with a quality or shipping issue, please email 1193006678@qq.com with your order number, photos/videos of the issue, and a brief description. Our after-sales team will respond within 12 business hours.